Services
SERVICES
We're Worldwide Supplier
Dutch Diagnostics is an ISO 13485 Certified company & We have become a world wide supplier of Clinical Chemistry, Urinalysis, Rapid Tests and Coagulation.
Dedication
We are dedicated to keep our customers 100% satisfied. Our staff is very keen on pointing this out to everyone in our company. We organise in-house trainings for our employees so they are always capable of supporting our customers in every situation.
Local Support
We can support you with FOC flyers and folders to support your local selling activities. We can also send you these in digital format so you can translate them into you own local language when needed.
Customer Service
Customer Service is one of our top priorities. We do care about our customers - small or big - and we always strive to answer any request within 24 hours. You can contact us by Phone, Email or Fax. Our Customer Service can be reached from Monday to Friday from 08:30 - 17:00.
Manuals & Inserts
On request we can provide the test manuals. These manuals are always included by all of our products. Just as the boxes, its possible to adjust the manuals to you’re own brand. This will be off course done within the IVD-regulation’s. If you want to know more about the options for your company, please contact us with any questions you may have.
Training
We offer training programs to enhance the use of our products for our customers and their staff. Our employees receive regular retraining to maintain our knowledge excellence. Training can be provided at our office in The Netherlands or in collaboration with partners on site. Contact us for customized advice on our contact page.